FAQs

• To establish a reliable and update-able database of all residents of Lagos State, to provide useful information for social, political, business and financial activities.
• To create and document a unique means of identification of Lagos State residents.
• To provide a highly secured smart identification card for all residents of the State and remove the veil of anonymity from every residents of the state

The Residents’ Register is an electronic database, currently being developed by the Lagos State Residents Registration Agency (LASRRA).

It contains demographic and biometric information of all residents of Lagos State.

The Residents’ Register is a governmental, centralized, trustworthy and comprehensive source of information that would assist the State Government with decision-making process and allocation of resources as it contains important and vital information about residents of the State.

The data collected by Lagos State Resident Registration Agency (LASRRA) on the people living in the State, provides government with credible information on the characteristics of the citizenry of the State, which enables more efficient and effective planning and formulation of policies to meet the needs of the people.

Upon completing registration, each person registered is issued a temporary card. This serves as a receipt of registration and contains the tracking number.  Registrants must retain their temporary cards until it is exchanged for a permanent smart card. The permanent smart card is a General Multi-Purpose Card (GMPC)

Bio-metrics simplifies identity verification. Bio-metrics capturing ensures that each registration captured is unique within the Residents’ Register.

The Temporary Card is issued to Residents’ immediately upon a successful registration. The Permanent Card is issued after the Registration record has been verified as unique and a bank account has been opened by a partner banking institution. Permanent Cards are collected from our partner banking institution. Using the contact details provided at the time of registration, registered Residents will be notified by SMS to collect their GMPC at the bank branch nearest to their place of residence.

The registration process will capture all ten fingerprints, facial image and signature.

The Resident card contains identification details that allows the card owner easier access to governmental and non-governmental services.

The GMPC is a smart card with an embedded chip with functionality for identity verification (National ID and Lagos State Residence).

If you currently reside in Lagos State, you are required to register. You are also eligible to register if you are newly residing in the State and will be dwelling in the State for 3 months or more.

Anyone who wishes to access the services provided by Lagos State Government for its residents will be asked to authenticate their residency and identity.

The GMPC is a smartcard with an embedded chip with functionality for identity verification (National ID and Lagos State Residence) and access to unique programmes offered by participating Agencies of Lagos State Government.

Residents are owners of their data and are required (by law) to ensure their data is up-to-date. Failure to update your data will result in discrepancies that may result in a delay caused by the need to update inaccurate data.

LASRRA 2.0 cards for the general public are distributed by the financial institutions located in the LG/LCDA nearest their residence

To register, you must provide evidence that supports your identity and place of residence in the State. Evidence documents scanned at the point of registration.

Suitable documentation includes:

• Rent Receipt/Utility Bill – to support place of residence AND any one of the following
• Birth Certificate – for children
• International Passport
• Employee ID card – must have the address/logo of the employer
• National ID card
• National Driver’s License
• Permanent Voter’s Card (PVC)
• Student ID card
• Tax Card or receipt

All proof of identity and place of residence presented at the time of registration must be valid.

The decision on the legal status of anyone in the State is the role of other Federal or State Governmental Departments and not the Lagos State Residence Registration Agency.

There are multiple modes of registration.

1. With the classic enrolment process, residents simply visit designated enrolment stations with evidence of identity and proof of address, where Agents will guide them through the enrolment process. They will also be required to physically pick up their cards at designated pickup locations when the cards are ready.
2. Residents may opt to visit the online portal to pre-enrol and then visit approved enrolment stations for document sighting and biometrics to be captured. After data processing, residents will be notified to pick up their cards from designated locations

If you intend to reside in Lagos State for less than 3 months you do not need to register.

The Lagos State Residents Registration Agency, will not register anyone who cannot provide a valid Lagos State address. You must provide a valid and verifiable address to register.

If you have domestic staff that reside at your address, they are entitled to register. Evidence of residency to be provided should be in the form of a notarized rent receipt or utility bill of their employer. This applies to all domestic staff regardless of nationality as long as they reside within the household.

Those individuals currently on admission within medical institutions are exempted from registration until such time, when they have been discharged from said medical institution. The registration team will not be required to visit these institutions to register residents.

The registration exercise includes the capture of biometric data including all ten fingerprints, digital image and signature. Before the permanent smart cards are issued, a process called de-duplication will be carried out to ensure that only one card will be issued irrespective of the number of times a person registers. Also the LASRRA law is to be amended making it a criminal offence to register more than once.

The Registration database will be guarded both physically and electronically by high level clearance and detailed audit logs. The data itself is encrypted and only decrypted at the point of processing.

The registration policy takes into consideration these exceptions and the bio-metric standards prescribed will ensure that these groups are not excluded.

With LASRRA 2.0, children are registered in their own right.

All registration data has to be processed with each persons bio-metric data checked against data already in the registration system. Once the resident’s data is certified as unique – then this is sent for card printing.

The expiry date on the permanent card is set to 10 years from the date of birth at the time of registration. This is to allow the information of the resident to be updated.

No. Errors and invalid data can be amended by all Residents’ revalidating their data.

If a card needs to be replaced due to loss, theft or change of information. The resident should contact any of the registration stations across the State and make a request.

Employers of domestic staff can register their staff by providing them with a notarized copy of the household utility bill or rent receipt or can bring them along when completing their own registration. This only applies to those staff that reside within the household.

You do not need to re-register when you change your address, merely inform your nearest registration station with supporting evidence of your new address and your record on the data base will be updated.

No, the registration exercise does not confer any status other than that the card holder at the time of registration resides in the state.

The programme is open to everyone that lives in Lagos State, irrespective of ethnic origin, nationality, religious affiliation, age etc.

No, because the NEPA bill only confirms where you live and not who you are. You will need to provide additional documentation that supports your identity.

If a Lagos State Resident is not registered with the National Identity Commission, LASRRA 2.0 will complete this registration on your behalf

The Agency is deploying a very robust IT infrastructure from the best and  world leader in bio-metrics services.

This system includes a data aggregation component that will marry all registration records using the unique registration number automatically generated by the system.

This will link online and direct registration records to their corresponding bio-metrics, similar to what is done in countries like the USA, UK, India and South Africa.

No, this is illegal.

Yes, as long as you have registered and can provide appropriate documentation for the child such as a birth certificate.

LASRRA has mobile agents that will move from one area to another.

LASRRA 2.0 requires that all Residents validate their registration to satisfy proof of life criteria.

The temporary cards are issued with a tracking number which is distinct from the LAG ID issued on the GMPC.

Yes. LASRRA 2.0 will issue permanent cards to all Residents of Lagos State.

Yes. Registration can be completed online, but individuals must attend a registration station in the State for their biometric data to be captured.

LASRRA 2.0 has partnered with private organizations to make registration accessible and convenient to Residents.

If a card needs to be replaced due to loss, theft, damage or change of information, the resident should contact the Agency or attend any of the Agency’s registration stations.

The residence card is expected to last for more than 5 years. However, any cases of damaged card should be reported to the Agency via the provided held desk lines.

There is a limit on residence card replacement – replacement is limited to once in 6 months.