About the Lagos State Residents Registration Agency
About the Resident Card
Replacement of Resident Card
Question: What does LASRRA stand for?
LASRRA stands for Lagos State Residents Registration Agency and was established in 2011 by an enactment of State law, by which it was fully empowered to implement a Residents database and identification card program for Lagos State.
Question: What is the Residents Register?
The Residents Register is an electronic database, currently being developed by the Lagos State Residents Registration Agency (LASRRA). It contain demographic information of all residents of Lagos State. The Residents Register is a governmental, centralized, trustworthy and comprehensive source of information that would assist the State Government with decision-making process and allocation of resources as it contains important and vital information about residents of the State.
Question: What is the Lagos State Residency card?
The residency card is an electronic means of identification and authentication that the Lagos State Residents Registration Agency undertakes to issue to all residents of Lagos State. Using sophisticated technological features, the residency card is a safe means of identification of persons and verification of their identities. It contains a unique reference number (residency number) that links every individual to his/her own personal and biological data. The residency number serves as a reference for the respective individual in his/her identity-proved transactions with government bodies.
Question: Why are my fingerprints required for registration?
Biometrics simplifies identity verification. A challenge for residents, particularly the underprivileged, is the lack of documentation to establish their identity. Once these residents enrol for an identity number linked to their biometrics, they can subsequently prove their identity multiple times, anywhere in the State and to any agency, by providing their demographic details or biometric scan.
Question: What is the importance of the card?
The Residency card is a safe and precise means of personal authentication and identification. It would aim to make it easier for the card holder to obtain all governmental and non-governmental services in the future. Among the most important benefits and features of the card are enhanced sense of belonging, protection of identity, ease and convenience and providing an integral database.
Question: Is the Registration mandatory?
If you currently reside in the State, you are required to register. You are eligible to register if you will be residing in the State for six months or more.
Anyone who wishes to access the services provided by Lagos State Government for its residents will be asked to authenticate their residency and identity.
Question: Question: What is the difference between the National ID Card and the Lagos State Residency Card?
The Lagos State Residency card is primarily designed for the administration of the services that the Lagos State Government provides for the people that reside in the State. Its objective is to enable efficiency in the allocation of resources to meet the needs of the people.
Question: Question: How do we receive the residency card?
Using the contact details provided at the time of registration, all those that have registered and their cards are ready for collection, will be notified by SMS to collect their cards at the LASRRA LG/LCDA office nearest to their place of residents.
Question: Question: How do you update the database with cases of people relocating from one place in Lagos to another and cases of death?
People must be responsible for their own data and it is their responsibility to ensure that their data is up to date. If not, when accessing government services and there are discrepancies they will be sent back to update their data.
Question: What do I need to register?
To register, you must meet the specified conditions regardless of the mode of registration.
1. All applicants are required to provide proof of residence in the State.
Evidence of residency must be taken to the registration station where biometric information will be captured.
2. 2 proofs of residency and identification is required:
Rent Receipt/Utility Bill of current place of residence
AND any one of the following
• International Passport
• Birth Certificate
• Employee ID card – must have address/logo of employer
• National ID card
• National Driver’s Licence
• Student ID card
• Tax Card or receipt
• Letter of Identification from Parent/CDA/Householder or registered association or organization
All proofs of residency and means of identification presented must be valid at time of registration.
The Registration officer will retain a copy of all items presented. Please bring originals and copies.
Question: Will this include illegal migrants and also visitors (with visas) to Nigeria?
The decision on the legal status of anyone in the State is the role of other Federal or State Governmental Departments and not the Lagos State Residence Registration Agency.
Question: How do I register?
There are 2 modes of registration:
1. You can register on-line via the internet or
2. By attending a registration point located near you. Registration points will be located across the State
When you register online, a unique registration number is generated. This should be taken along with any of the registration requirements to the nearest or most convenient registration station, where the resident’s biometric data will be captured.
Question: I do not have an address – how do I register?
The Lagos State Residents Registration Agency, will not register anyone who cannot provide a valid Lagos State address. You must provide a valid and verifiable address to register.
Question: I have domestic staff – can they register?
If you have domestic staff that reside at your address, they are entitled to register. Evidence of residency to be provided should be in the form of a notarised rent receipt or utility bill of their employer. This applies to all domestic staff regardless of nationality like house helps, cooks, maids, drivers etc.
Question: I am in a hospital – when can I register?
Those individuals currently on admission within medical institutions are exempt from registration until such time, when they have been discharged from said medical institution. The registration team will not be required to visit these institutions to register residents.
Question: How will you know if a person has registered more than once?
The registration exercise includes the capture of bio-metric data – all ten fingerprints, digital image and signature. Before the permanent cards are issued, a process called de-duplication will be carried out to ensure that only one card will be issued irrespective of the number of times a person registers. Also the LASRRA law is to be amended making it a criminal offence to register more than once.
Question: Who will have access to the Registration database? How will the security of the database be ensured?
The Registration database will be guarded both physically and electronically by a few select individuals with high level clearance. The data itself is encrypted and only decrypted at the point of processing. Detail audits logs will be generated and maintained of all access to the system.
Question: How will children be captured in the database?
Persons aged 0 to 15 years are considered children for the purpose of the registration exercise and also need to be registered. Persons aged 15 years and younger can only be registered by a registrant age 21 years and above. Children are not required to attend registration stations. The person registering the child should bring along with him/her – 2 passport size photos of the child, the child’s birth certificate, and must have registered.
Question: How will the biometric of the differently-abled and persons with no digits be registered?
The registration policy takes into consideration these exceptions and the biometric standards prescribed will ensure that these groups are not excluded.
Question: Should both parents register their children under their registration?
Parents should be aware that only one of the parents should register their children while the other only register as an individual.
Question: Once I register, how long before I get my residency card?
A temporary registration card will be issued at the time of registration to all registrants. This will be valid for 12 months. Within 12 months of registration, the permanent residency card will be printed and delivered to the LG/LCDA of the place of residence of the registrants for collection.
After registration, quality checks are done followed by correction processes (where required). The data is then sent to the database, where the data undergoes various stages of screening and validations. This ensures that the source of data is authenticated ensuring that no duplicate exists. After which, the resident unique identification number is generated.
In case of any errors, the record goes on hold for further enquiry. Corrective actions are taken on such as contacting the applicant via the contact information given. This may take over 5 weeks to resolve.
Question: What if a Resident needs a replacement of residency card?
If a card needs to be replaced due to loss, theft or change of information. The resident should contact any of the registration stations across the State and make a request, however whilst the first residency card is provided free of charge, subsequent cards may be at a charge.
Question: What can the Resident do if there are spelling mistakes?
During registration, even when the data is entered, the resident can see the data entry and is expected to point out errors at this stage. In the event that this opportunity is missed, upon receiving the permanent residency card, the mistake should be pointed out immediately to the registration officer at the point of collection and the residency card will be collected for amendment.
Replacement cards should be ready in 10-15 working days.
Question: How can domestic staff register, some do not have any means of identification?
Employers of domestic staff can register their staff by providing them with a notarized copy of the household utility bill or rent receipt or can bring them along when completing their own registration. This only applies to those staff that reside within the household.
Question: For a change of previous address, do you need a new registration?
You do not need to re-register when you change your address, merely inform your nearest registration station with supporting evidence of your new address and your record on the data base will be updated.
Question: Can registration confer state of origin status on any resident born in Lagos State?
No, the registration exercise does not confer any status other than that the card holder at the time of registration resides in the state.
Question: I hope the registration exercise will not serve as a means of alienating or discriminating against non-indigenes of Lagos State?
The programme is open to everyone that lives in Lagos state, irrespective of ethnic origin, nationality, religious affiliation, age etc.
Question: Question: How will you marry the number generated by registering online vis-à-vis the registration in the offices or centres?
The Agency is deploying a very robust IT infrastructure from the world leader in biometrics NEC. This system includes a data aggregation component that will marry all registration records using the unique registration number automatically generated by the system. This will link online and direct registration records to their corresponding biometrics, similar to what is done in countries like the USA, UK, India and South Africa.
Question: Question: Can our children abroad register online using the internet?
Persons aged 0 to 15 years are considered children in this exercise and must be registered by someone over the age of 21 years. Persons aged 16 years and above can register themselves and this can be done via internet, but they must attend a registration station in the State for their biometric data to be captured.
Question: Question: Will the information recorded be contrasted with that recorded in the National Identity Commission database? Will updates in the latter be reflected in the former?
The National Identity Commission database is a separate entity to the Lagos State Residents Register, each collected for specific purpose. It is too early to say at this time if one will be used to update the other.
Question: Question: What is the difference between the National ID and LASRRA card, can we do one and leave the other or both?
The National ID card registers persons from ages 16 years and above, while the LASRRA card registers all persons irrespective of age. You can register for both.
Question: Question: Some streets and resident are far away from the LG. How will registration be made accessible and convenient to those streets?
LASRRA has mobile teams that will move from one area to another.
Question: What do i do if my residence card got lost?
• To replace a resident card, a Replacement Form must be completed and returned to the Agency at her Head Office address. • Forms are available online from the LASRRA website, the Lagos State website or from Registration Stations across the State. • There is an N500.00 replacement fee which must be paid by cash, Cheque or bank transfer to the LASRRA account. • Completed forms must be returned with the Payment Receipt – bank teller, online receipt etc. • No staff of the Lagos State Residents Registration Agency is not allowed at any time to accept payments of any kind for card replacement. • Replacement cards when re-printed will be available for pick up by the card holder at the registration station located within the LG/LCDA of residence.
Question: What if my residence card got damaged?
The residence card is expected to last for more than 5 years, however prior to this time, cards that are damaged through normal wear and tear, may be replaced free of charge – subject to assessment of the damaged card by the Agency.