About the Lagos State Residents Registration Agency
About the Resident Card
Replacement of Resident Card
Question: What does LASRRA stand for and to which Ministry does it Report?
LASRRA stands for Lagos State Residents Registration Agency and is a Parastatal of the Lagos State Ministry of Science and Technology. The Agency was established in 2011 and is responsible for the registration of all residents who currently reside in the State, irrespective of age, gender, religion, ethnic origin, nationality, economic, social or financial status.
Question: What is the Residents Register?
The Residents Register is an electronic database, currently being developed by the Lagos State Residents Registration Agency (LASRRA). It contain demographic information of all residents of Lagos State. The Residents Register is a governmental, centralized, trustworthy and comprehensive source of information that would assist the State Government with decision-making process and allocation of resources as it contains important and vital information about residents of the State.
Question: Why do we need to register?
The data collected by Lagos State Resident Registration Agency (LASRRA) on the people living in the State, provides government with credible information on the characteristics of the citizenry of the State, which enables more efficient and effective planning and formulation of policies to meet the needs of the people.
Question: What is the Lagos State Residency card?
The resident card is formal proof that the card owner is a registered resident of Lagos State. Each authenticated registered resident is issued a unique identifying number printed on a Permanent Resident Card (PRC). This number serves as a reference for the respective individual in his/her identity-proved transactions with government bodies.
Question: What is the difference between the Temporary and Permanent Card?
Upon completing registration, each person registered is issued a temporary card. This serves as a receipt of registration and contains the unique resident registration number. After the registration data is processed a permanent card is printed. Registrants must retain their temporary cards until it is exchanged for a permanent card.
Question: Why are my fingerprints required for registration?
Biometrics simplifies identity verification. Biometrics capturing ensures that each registration captured is unique with the registration system.
Question: How do we receive the resident card?
The temporary card is issued immediately upon a successful registration and the permanent card is issued when the registration record has been verified as unique. When the permanent card is ready the card owner is sent am SMS message detailing where to collect the card. Printed permanent cards are collect-able from the LASRRA office at the LG/LCDA of their place of residence.
Question: Is the Registration mandatory?
If you currently reside in Lagos State, you are required to register. You are also eligible to register if you are newly residing in the State and will be dwelling in the State for 6 months or more. Anyone who wishes to access the services provided by Lagos State Government for its residents will be asked to authenticate their residency and identity.
Question: Question: What is the difference between the National ID Card and the Lagos State Residency Card?
The Lagos State Resident Card is primarily designed for the administration of the services that the Lagos State Government provides for the people that reside in the State. Its objective is to enable efficiency in the allocation of resources to meet the needs of the citizenry of the State.
Question: Question: How do we receive the residency card?
Using the contact details provided at the time of registration, all those that have registered and their cards are ready for collection, will be notified by SMS to collect their cards at the LASRRA LG/LCDA office nearest to their place of residents.
Question: Question: How do you update the database with cases of people relocating from one place in Lagos to another and cases of death?
People must be responsible for their own data and it is their responsibility to ensure that their data is up to date. If not, when accessing government services and there are discrepancies they will be sent back to update their data.
Question: What do I need to register?
To register, you must provide evidence that supports your identity and place of residence in the State. Evidence documents are collected at the point of registration. Suitable documentation includes: • Rent Receipt/Utility Bill – to support place of residence AND any one of the following • Birth Certificate – for children • International Passport • Employee ID card – must have the address/logo of the employer • National ID card • National Driver’s License • Permanent Voter’s Card (PVC) • Student ID card • Tax Card or receipt • Letter of Identification from Parent/CDA/Household or registered association or organization All proof of identity and place of residence presented at the time of registration must be valid. The registration officer will retain a copy of all items presented. Please bring originals and copies
Question: Will this include illegal migrants and also visitors (with visas) to Nigeria?
The decision on the legal status of anyone in the State is the role of other Federal or State Governmental Departments and not the Lagos State Residence Registration Agency.
Question: How do I register?
There are 2 modes of registration. 1. You can register on-line via the internet. Visit the LASRRA webpages at www.lagosresidents.gov.ng 2. Alternatively you can visit any of the LASRRA registration stations located in each of the LG/LCDA across the State. When you register online, a unique reference number is generated. (This is not the same as the registration ID number). This should be taken along with evidence documents to support identity and place of residence to any of the registration stations across the State.
Question: I do not have an address – how do I register?
The Lagos State Residents Registration Agency, will not register anyone who cannot provide a valid Lagos State address. You must provide a valid and verifiable address to register.
Question: I have domestic staff – can they register?
If you have domestic staff that reside at your address, they are entitled to register. Evidence of residency to be provided should be in the form of a notarized rent receipt or utility bill of their employer. This applies to all domestic staff regardless of nationality as long as they are reside within the household.
Question: I am in a hospital – when can I register?
Those individuals currently on admission within medical institutions are exempt from registration until such time, when they have been discharged from said medical institution. The registration team will not be required to visit these institutions to register residents.
Question: How will you know if a person has registered more than once?
The registration exercise includes the capture of bio-metric data – all ten fingerprints, digital image and signature. Before the permanent cards are issued, a process called de-duplication will be carried out to ensure that only one card will be issued irrespective of the number of times a person registers. Also the LASRRA law is to be amended making it a criminal offence to register more than once.
Question: Who will have access to the Registration database? How will the security of the database be ensured?
The Registration database will be guarded both physically and electronically by a few select individuals with high level clearance. The data itself is encrypted and only decrypted at the point of processing. Detail audits logs will be generated and maintained of all access to the system.
Question: How will children be captured in the database?
Persons aged 0 to 15 years are considered children for the purpose of the registration exercise and also need to be registered. Persons aged 15 years and younger can only be registered by a registrant age 21 years and above. Children are not required to attend registration stations. The person registering the child should bring along with him/her – 2 passport size photos of the child, the child’s birth certificate, and must have registered.
Question: How will the biometric of the differently-abled and persons with no digits be registered?
The registration policy takes into consideration these exceptions and the biometric standards prescribed will ensure that these groups are not excluded.
Question: Should both parents register their children under their registration?
Parents should be aware that only one of the parents should register their children while the other only register as an individual.
Question: How long after registration before PRC is ready?
All registration data has to be processed with each persons biometric data checked against data already in the registration system. Once the resident’s data is certified as unique – then this is sent for card printing.
Question: Why is there an expiry date on the permanent card?
The expiry date on the permanent card is set to 10 years from the date of birth at the time of registration. This is to allow the information of the resident to be updated.
Question: There is an error on my temporary or permanent card, should I register again?
Any errors on your temporary or permanent resident cards, should be reported immediately to the Agency, via the help-desk. Do not register again.
Question: What if a Resident needs a replacement of residency card?
If a card needs to be replaced due to loss, theft or change of information. The resident should contact any of the registration stations across the State and make a request, however whilst the first residency card is provided free of charge, subsequent cards may be at a charge.
Question: Will permanent cards be issued to children?
For persons age 0 to 15 years, a permanent card will not be issued at this time. The permanent cards are currently being issued to persons age 16 years and older.
Question: What is the difference between the National ID and LASRRA card, can we do one and leave the other or both?
The National ID card registers persons from ages 16 years and above, while the LASRRA card registers all persons irrespective of age. You can register for both.
Question: How can domestic staff register, some do not have any means of identification?
Employers of domestic staff can register their staff by providing them with a notarized copy of the household utility bill or rent receipt or can bring them along when completing their own registration. This only applies to those staff that reside within the household.
Question: For a change of previous address, do you need a new registration?
You do not need to re-register when you change your address, merely inform your nearest registration station with supporting evidence of your new address and your record on the data base will be updated.
Question: Can registration confer state of origin status on any resident born in Lagos State?
No, the registration exercise does not confer any status other than that the card holder at the time of registration resides in the state.
Question: I hope the registration exercise will not serve as a means of alienating or discriminating against non-indigenes of Lagos State?
The programme is open to everyone that lives in Lagos state, irrespective of ethnic origin, nationality, religious affiliation, age etc.
Question: Can I register with only a NEPA bill?
No, because the NEPA bill only confirms where you live and not who you are. You will need to provide additional documentation that supports your identity.
Question: Will the information recorded be contrasted with that recorded in the National Identity Commission database? Will updates in the latter be reflected in the former?
The National Identity Commission database is a separate entity to the Lagos State Residents Register, each collected for specific purpose. It is too early to say at this time if one will be used to update the other.
Question: Can our children abroad register online using the internet?
Persons aged 0 to 15 years are considered children in this exercise and must be registered by someone over the age of 21 years. Persons aged 16 years and above can register themselves and this can be done via internet, but they must attend a registration station in the State for their biometric data to be captured.
Question: How will you marry the number generated by registering online vis-à-vis the registration in the offices or centres?
The Agency is deploying a very robust IT infrastructure from the world leader in biometrics NEC. This system includes a data aggregation component that will marry all registration records using the unique registration number automatically generated by the system. This will link online and direct registration records to their corresponding biometrics, similar to what is done in countries like the USA, UK, India and South Africa.
Question: Do we always have to come to the LASRRA HQ office to collect the permanent cards?
Only the permanent resident cards for Public Servants are distributed at the LASRRA HQ office. Cards for the general public are available from the LASRRA office located within the secretariat of the LG/LCDA where they live.
Question: Some streets and resident are far away from the LG. How will registration be made accessible and convenient to those streets?
LASRRA has mobile teams that will move from one area to another.
Question: What do i do if my residence card got lost?
• To replace a resident card, a Replacement Form must be completed and returned to the Agency at her Head Office address. • Forms are available online from the LASRRA website, the Lagos State website or from Registration Stations across the State. • There is an N500.00 replacement fee which must be paid by cash, Cheque or bank transfer to the LASRRA account. • Completed forms must be returned with the Payment Receipt – bank teller, online receipt etc. • No staff of the Lagos State Residents Registration Agency is not allowed at any time to accept payments of any kind for card replacement. • Replacement cards when re-printed will be available for pick up by the card holder at the registration station located within the LG/LCDA of residence.
Question: For a change of address, do you need to register again?
You do not need to register again when you change your address. Just inform your nearest registration station with supporting evidence of your new address and your records on the database will be updated.
Question: What if a Resident needs a replacement of temporary or permanent card?
If a card needs to be replaced due to loss, theft, damage or change of information, the resident should contact the Agency or attend any of the Agency’s registration stations.
Question: What if my residence card got damaged?
The residence card is expected to last for more than 5 years, however prior to this time, cards that are damaged through normal wear and tear, may be replaced free of charge – subject to assessment of the damaged card by the Agency.